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1. Information We Collect
We collect personal information necessary to deliver exceptional e-commerce services:
- Contact & Identity Data: Full name, verified mobile phone number, email address, and delivery addresses with PIN codes.
- Transaction Records: Order IDs, purchased products, payment modes used, invoice amounts, and return history.
- Technical & Device Data: IP address, device model, operating system, and secure session cookies to keep you logged in.
2. How We Use Your Data
Your data is processed strictly for legitimate operational purposes:
- Processing and fulfilling your shopping orders.
- Routing doorstep parcel pickups and deliveries with our verified logistics partners (Delhivery, Blue Dart, Shadowfax).
- Preventing payment fraud and verifying Cash On Delivery (COD) authentication OTPs.
- Sending crucial transactional notifications (order confirmation, courier tracking, and invoice receipts).
3. Absolute No-Sale of Personal Data Guarantee
SnapMarket India NEVER sells, rents, or trades your personal information or browsing history to third-party advertisers, data brokers, or external marketing entities. Your data is shared only with strictly vetted operational partners (such as courier riders and licensed payment gateways) solely to complete your transactions.
4. Bank-Grade Security & Data Localization
All user databases and transaction logs are hosted in high-security, ISO 27001 certified cloud datacenters located within the sovereign territory of India (Mumbai and Hyderabad regions). Data in transit is protected via modern TLS 1.3 encryption, and sensitive data at rest is encrypted using AES-256 standards.
5. Your Legal Data Rights under DPDP Act
As a registered Data Principal under Indian law, you possess the right to:
- Access: Request a full copy of all personal records maintained by SnapMarket.
- Correction: Update inaccurate delivery addresses, contact details, or profile information anytime in your account settings.
- Erasure: Request the deletion and anonymization of your account and personal records by contacting
privacy@snapmarket.in.
